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Terms & Conditions

Effective 

Welcome to Whimsy Cakes! These terms and conditions outline the rules and regulations for the use of Whimsy Cakes’ website and services. By accessing our website at www.ilovewhimsycakes.com or purchasing our products or services, you agree to comply with these terms.

1. General Information

Whimsy Cakes is an online bakery based in Maryland that offers baked goods for sale and in-person baking and decorating classes. By purchasing from our website or enrolling in our classes, you agree to be bound by these Terms and Conditions.

2. Orders and Payment

  • Product Orders: When placing an order through our website, you agree to provide accurate and up-to-date information. All orders are subject to availability and confirmation of the order price.

  • Pricing and Payment: All prices listed on the website are in [currency] and are subject to change without notice. We accept payment via [list accepted payment methods]. Full payment is required at the time of placing your order.

  • Order Confirmation: Once you complete your order, you will receive an email confirmation with your order details. If you do not receive a confirmation email, please contact us at [insert contact email].

  • Cancellations: Orders may be canceled up to [ 3weeks] before the scheduled delivery or pick-up. After this period, orders are non-refundable and store credit will be available.

3. Shipping and Delivery

  • Delivery Locations: We currently ship our products within Maryland and other parts of the United States [adjust delivery areas as needed].

  • Shipping Times: Shipping times vary depending on your location and the product. We will provide an estimated delivery date when you place your order. While we strive to meet delivery times, delays may occur due to unforeseen circumstances.

  • Shipping Costs: Shipping fees are calculated at checkout and will be added to your total order price.

  • Lost or Damaged Items: We are not responsible for delays, lost items, or damages caused by the shipping carrier. However, if your order arrives damaged, please contact us at [insert email] with your order number and photos of the damage, and we will work with you to resolve the issue.

4. In-Person Classes

  • Enrollment: You must register and pay in advance to reserve your spot in our in-person baking and decorating classes. Class sizes are limited, and spaces are filled on a first-come, first-served basis.

  • Cancellation and Refunds: If you need to cancel your class reservation, please notify us at least [7 days] before the scheduled class date to allow us time to try and fill your spot. That will be the only way a refund will be given.  No refunds on any classes unless the class is cancelled due to whimsy cakes request. Cancellations made after this period are non-refundable.

  • Class Requirements: For safety reasons, participants must follow the instructions and safety guidelines provided by the instructor. Whimsy Cakes reserves the right to ask any participant who violates these guidelines to leave the class without a refund.

5. Intellectual Property

All content, including images, text, logos, and designs, found on www.ilovewhimsycakes.com is the property of Whimsy Cakes and is protected by applicable copyright and intellectual property laws. You may not copy, reproduce, or distribute any part of our website or materials without our express written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Whimsy Cakes shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising out of or related to your use of the website, purchase of our products, or participation in our classes.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Maryland.

8. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website or services after any changes constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@ilovewhimsycakes.com
 

Privacy Policy for Whimsy Cakes

Effective

At whimsy cakes, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. Please take a moment to read through this policy carefully.

Information We Collect

We may collect and process the following types of personal information:

  1. Personal Identification Information
    We may collect your name, email address, phone number, and mailing address when you place an order, subscribe to our newsletter, or fill out a form on our website.

  2. Payment Information
    When you make a purchase, we collect payment details necessary to process the transaction, including credit card information or other payment method details. We do not store your payment information directly. Payment information is securely handled by third-party payment processors.

  3. Usage Data
    We collect information on how visitors use our website, including IP addresses, browser type, operating system, referring URLs, and pages viewed. This information helps us analyze and improve the functionality of our website.

  4. Cookies
    Our website may use "cookies" to enhance user experience. A cookie is a small file placed on your device to help us recognize repeat visitors and gather data about site traffic and interactions. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of the site.

How We Use Your Information

We may use the collected information for the following purposes:

  • To process orders and deliver products you have purchased

  • To send you order confirmations, updates, or promotional emails

  • To improve our website and customer experience

  • To comply with legal obligations and protect our rights

  • To respond to inquiries and provide customer support

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: We use third-party service providers to help us operate the website, process payments, or deliver products. These companies are authorized to use your personal information only to perform the services we require.

  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect the safety of others, or protect our rights.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please understand that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

  • Opt-out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.

  • Access and Update: You can request to review, correct, or delete your personal information by contacting us at [insert contact email].

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately so we can remove the information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
Email: order@ilovewhimsycakes.com
 

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